UX Research Term

Screen Reader

A screen reader is a form of assistive technology that converts digital text into synthesized speech or braille output. It allows people with visual impairments or reading disabilities to access and interact with digital content by audibly announcing what appears on screen, including text, buttons, images (via alt text), and navigational elements.

Why Screen Readers Matter

Screen readers are essential tools for digital accessibility, ensuring that websites, applications, and documents are usable by people with visual impairments. They serve as the primary way blind and low-vision users experience digital content, transforming what's visual into an auditory or tactile experience.

Beyond serving users with permanent visual disabilities, screen readers benefit:

  • People with temporary visual limitations (like eye injuries)
  • Users with cognitive or learning disabilities who process information better auditorily
  • Individuals using devices in situations where looking at screens is difficult or dangerous

By designing for screen reader compatibility, you're not just fulfilling accessibility requirements like WCAG (Web Content Accessibility Guidelines) or legal obligations – you're embracing inclusive design that improves the experience for everyone.

How Screen Readers Work

Screen readers interact with a computer's operating system to capture what's displayed and convert it to alternative formats. The core components include:

  • Text-to-speech engine: Converts text into synthesized speech
  • Navigation system: Allows users to move through content using keyboard shortcuts
  • Interface with OS accessibility APIs: Gathers information about on-screen elements
  • Braille output capability: Translates content to refreshable braille displays (for users who are deaf-blind)

Popular screen readers include:

  • JAWS (Job Access With Speech): A comprehensive Windows screen reader with advanced features, though it requires a paid license
  • NVDA (NonVisual Desktop Access): A free, open-source screen reader for Windows that has gained significant popularity
  • VoiceOver: Built into Apple products (macOS, iOS, iPadOS)
  • TalkBack: The native screen reader for Android devices

Screen reader users typically navigate using keyboard shortcuts rather than a mouse. They move through content sequentially or jump between elements like headings, links, or form controls.

Best Practices for Screen Reader Accessibility

To ensure your digital products work well with screen readers:

Use semantic HTML elements (headings, lists, buttons) that inherently communicate their purpose ✅ Include descriptive alt text for images that convey meaning ✅ Create a logical content structure with properly nested headings (H1, H2, etc.) ✅ Label form fields explicitly with the <label> element ✅ Test with actual screen readers – NVDA, JAWS, and VoiceOver represent most user experiences ✅ Use ARIA attributes when necessary to enhance accessibility information ✅ Ensure keyboard navigability for all interactive elements ✅ Write descriptive link text that makes sense out of context

Common Screen Reader Mistakes to Avoid

Using visual-only cues like color or position to convey meaning ❌ Creating custom elements without proper ARIA roles and states ❌ Adding decorative images with meaningful alt text (use null alt="" instead) ❌ Hiding content from screen readers that should be accessible ❌ Using PDF documents without proper accessibility tagging ❌ Building complex interactive elements without testing screen reader compatibility ❌ Relying on placeholder text instead of proper labels ❌ Providing insufficient context for UI changes and state updates

Screen Readers and Card Sorting

When conducting card sorting studies, it's important to consider screen reader accessibility:

  • Online card sorting tools should be screen reader compatible – make sure users can perceive and manipulate the cards using keyboard controls
  • Category labels and card content should be clearly readable by screen readers
  • Instructions must be accessible to all participants regardless of ability

When analyzing card sorting results, consider how screen reader users might organize information differently based on their navigation patterns. They often prefer clear, logical structures with descriptive headings and minimal nesting.

Card sorting can help you discover how to organize content in ways that benefit screen reader users by:

  • Identifying logical grouping patterns that make sense in a linear reading order
  • Understanding terminology preferences that sound clear when read aloud
  • Creating information hierarchies that facilitate efficient navigation

Taking the Next Step

Understanding how screen readers work is an important part of creating accessible digital experiences. When designing your next information architecture, consider testing with actual screen reader users to gain insights into their navigation preferences.

Ready to create an information architecture that works for all users? Try free card sorting to gather insights that will help you build more accessible digital products.

Try it in practice

Start a card sorting study and see how it works