Contact Support

Need help with CardSort? We're here to assist you with any questions or issues.

Send us a message
Fill out the form below and we'll get back to you as soon as possible.

Response Time

We typically respond within 24 hours during business days. For urgent issues, please include "URGENT" in your subject line.

Other Ways to Reach Us

Email

support@freecardsort.com

Response Time

Within 24 hours

Support Hours

Mon-Fri, 9AM-5PM EST

Frequently Asked Questions

How do I export my study data?

Go to your study results page and click the "Export CSV" button.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time from your account settings.

Is my data secure?

Yes, all data is encrypted and stored securely. See our Privacy Policy for details.